MARBELLA AIR PRIVACY POLICY

MARBELLA AIR: COMMITMENT TO ABSOLUTE DISCRETION AND VIP DATA PROTECTION

At Marbella Air (hereinafter, "Marbella Air" or "we"), absolute discretion and the data protection of our VIP Clients are fundamental values. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you access our website https://marbellaair.es/ and utilise our Exclusive Service.

1. DATA CONTROLLER AND CONFIDENTIAL CONTACT

Identity: MarLocker S.L.
Address: C./Honda 1, 04450 Canjáyar, Almería, Spain
Registration Number: B22689137.
Confidential Contact: luxuryhome@marbellaair.es.

2. INFORMATION WE COLLECT: FOCUS ON PRIVATE SCHEDULING

We collect only the data strictly necessary for the provision of our Exclusive Service, always adhering to the principle of minimization. We may collect the following types of personal information:

Private Contact Information: VIP Client’s name, email address, telephone number, and the exact property address (Marbella area only) required for Private Scheduling and discreet execution of the service.
High-End Property Information: Essential data about the property (type, size, relevant characteristics) to determine the ideal Disinfection Plan. This information is treated with the highest level of professional secrecy.
Premium Booking and Payment Information: Details of reserved treatments (exact date and time) and the information required for invoicing. We do not directly store complete bank details, utilising secure and discreet third-party payment platforms.
Confidential Communications: Records of our communications, maintained with strict confidentiality.
Website Usage Information: Technical data such as IP address, browser type, and browsing patterns. We utilise cookies and similar technologies (please consult our Cookie Policy).

3. HOW WE UTILISE YOUR PERSONAL INFORMATION: SERVICES OF TRUST

We utilise your personal information exclusively for the following purposes, maintaining discretion at every step:

To provide and manage the Exclusive Service: This includes Private Scheduling, the silent execution of the advanced disinfection treatment, and non-intrusive communication with you.
Response to Confidential Inquiries: To address your questions, provide personalised quotes, and offer support discreetly.
Payment Processing and Invoicing: Management of payments and sending invoices.
To improve the Exclusive Service: Analysing website use to refine the user experience and the quality of our luxury services.
To comply with Legal Obligations: To comply with applicable laws.

4. SHARING YOUR PERSONAL INFORMATION: PROFESSIONAL SECRECY

Marbella Air is committed to not sharing VIP Client information with third parties, except under conditions of extreme necessity and confidentiality:

Authorised Personnel and Internal Collaborators: Only essential personnel, previously instructed in professional secrecy, will have access to the information needed for the provision of the Exclusive Service.
Third-Party Service Providers: Secure payment platforms or data analysis providers. These are contractually obligated to maintain the same level of confidentiality as Marbella Air.
Legal Authorities: If we are legally obliged or requested by a valid judicial requirement, disclosure will be carried out with the utmost caution and discretion.
With Your Explicit Consent: We may share your information with third parties only if you have given us your express consent to do so.

5. YOUR DATA PROTECTION RIGHTS (GDPR RIGHTS)

You, as a VIP Client, enjoy all the rights established by the GDPR (General Data Protection Regulation), including:

Right of Access, Rectification, and Erasure ("Right to be Forgotten").
Right to Restriction of Processing and Data Portability.
Right to Object (including direct marketing).
Right to Withdraw Your Consent at any time.

To exercise any of these rights, please contact us via the Confidential Contact email (section 1). You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

6. SECURITY OF YOUR PERSONAL DATA: MAXIMUM PROTECTION

We implement the most appropriate technical and organisational security measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. Given the nature of our clientele, these measures include:

Industry-standard encryption of sensitive data.
Strict Access Controls limited solely to authorised personnel (Need-to-Know Principle).
Continuous training of our personnel in professional secrecy protocols and data protection.

7. RETENTION OF YOUR PERSONAL DATA

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, as well as to comply with legal, accounting, and reporting obligations.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website utilises cookies and similar technologies to enhance functionality and user experience, as well as to collect information about website use. For more information on how we utilise cookies, please consult our Cookie Policy.

9. LINKS TO OTHER WEBSITES

Our website may contain links to other external websites not operated by us. We are not responsible for the content or privacy practices of these websites.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of any significant changes by publishing the new policy on our website or by other discreet means.

11. CONFIDENTIAL CONTACT

Should you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us via the Confidential Contact email (section 1).

Date of Last Update:28.11.2025.